Team Bios

Jonathan Lara
Operations Manager
Rodney Rosario
Site Manager
Ned Cohen
Dispatch Manager
Juan Carlos Marte
Assistant Dispatcher and Site Manager
Kevin Villalona
Truck Manager
Cindy Hernandez
Office Manager and Maintenance Dispatch Manager
Frank Lis
Accounts Receivable
Alyssa Bickoff
Director of Marketing and New Business
Daniel Elfman
Business Process Manager
Lydia Eccles
Accountant
Christopher Eich
Payroll Manager

Our Supervisors

Jonathan Lara

Operations Manager

Operations Manager Jonathan Lara is responsible for the oversight of our entire Mobile Crew and the accounts they service. We depend on Jonathan for input into our hiring procedures, scheduling, procurement, and technical oversight. As our Night Supervisor in prior years, Jonathan gained valuable experience in customer service and supervision which are the keys to his success as Operations Manager.

Jonathan studied criminal justice at Hesser College. He can be reached at (617) 782-5326 ext. 215

Rodney Rosario

Site Manager

Rodney joined CCS in 2016 with 10 years of experience in the cleaning industry. He is responsible for overseeing our site accounts and is always available to help solve an issue. Rodney works closely with the rest of the operations team to ensure cleanliness at all of the properties we service. He can be reached at (617) 782-5326 ext. 216

Ned Cohen

Dispatch Manager

Ned is an integral part of the Operations team, scheduling and dispatching our crews to best suit the needs of our customers. Ned works with Property Managers and Maintenance Personnel, and Building Trustees in handling all appointments regarding project work, apartment turnovers, landscaping jobs and carpet cleaning.

Previously, Ned spent 20 years in Ground Transportation Operations Management as Director of Training and prior to that spent 17 years as Manager of a his family’s Restaurant. Ned can be reached at (617) 782-5326 ext. 214.

Juan Carlos Marte

Assistant Dispatcher and Site Manager

Juan Carlos joined CCS as a supervisor in . He is responsible for assisting Ned in the dispatch office as well as checking in with all units and making sure they are completing all of their routes. Juan Carlos can be reached at (617) 782 – 5326 ext. 230

Kevin Villalona

Truck Manager

Cindy Hernandez

Office Manager and Maintenance Dispatch Manager

Cindy joined CCS in July of 2014 to manage our new Maintenance division, 78FIXIT. Cindy is responsible for scheduling repair requests, dispatching workers to the work sites, and following through with customers to insure that all their maintenance needs have been met. Her infectious smile and winning personality has made her a customer favorite in our office. Cindy can be reached at (617) 782-5326 ext. 200

Frank Lis

Accounts Receivable

As the newest member of the team, Frank is here for all of your accounting and payment needs. He can be reached at (617) 782 – 5326 ext. 207

Alyssa Bickoff

Director of Marketing and New Business

Alyssa is here to help you make sure you are receiving the best service Commercial Cleaning Services, Inc. can provide. Whether it is regarding commercial cleaning, snow removal, or our maintenance division, she is here to ensure your buildings are well taken care of while under our care. Contact her at 617.78.CLEAN ext. 126 or her direct line, 617.870.7250.

Daniel Elfman

Business Process Manager

As the Business Process Manager at CCS, Dan is responsible for finding increasingly more effective and efficient ways to service our clients. Leveraging his experience at large software companies, Dan is well-equipped to augment the systematic approaches to training, scheduling, and support that have been CCS staples for over 40 years. Moreover, featuring a marketing and sales background, Dan is highly capable of understanding our customers’ challenges and determining the right solutions. Dan can be reached at (617) 782-5326 ext. 213.

Lydia Eccles

Accountant

Lydia has been with CCS since 1991. A graduate of Brown University, Lydia is an accomplished artist, earning a diploma in Studio Arts from the Museum of Fine Arts. Lydia runs our finance department and is considered a human computer by all who are fortunate to work with her. Lydia can be reached at (617) 782-5326 ext. 209

Christopher Eich

Payroll Manager

Chris joined the CCS team at the beginning of 2012 in Accounts Receivable. After gaining a year of experience with the company, Chris was promoted and currently works as our Payroll Manager where he handles all Payroll and Human Resources duties. He can be reached at (617) 782-5326 ext. 210